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Designation Programs

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Big I Arkansas is proud to serve as the state licensee for The National Alliance for Insurance Education and Research and the sole provider of CIC and CISR designation courses in Arkansas. All designation courses offered by Big I Arkansas are available to attend online via GoToWebinar or in-person in North Little Rock, AR.

For over 50 years, these designations have been regarded throughout the industry as symbols of trust. The National Alliance's practical insurance and risk management courses are taught by active insurance practitioners, include policies and forms currently used in the field, and guide you through real-world scenarios to give you a deep understanding of what your clients are facing today.




CIC | Certified Insurance Counselor - The National Alliance for Insurance  Education and Research


The CIC designation and pin are marks of distinction that demonstrate commitment to professional excellence and leadership in the insurance industry. 
The CIC designation signifies a high level of professional education and a commitment to a course of continuing education. CIC designees have indicated they recognize the need for practical insurance education through their careers as insurance professionals.

Earning the Designation

Take the five CIC courses of your choice and pass the corresponding exams within five calendar years after you pass your first CIC exam.

Keeping the Designation

After earning your designation, no further examinations are required. To maintain your designation status, you are required to attend a CIC program annually before the last day of your birthday month. 

Big I Arkansas's 2024 CIC Schedule:

  • Commercial Property:   February 14-15, 2024
  • Commercial Multiline:   April 24-25, 2024
  • Agency Management:   July 24-25, 2024
  • Personal Lines:  September 25-26, 2024
  • Life & Health: November 13-14, 2024


 learn more about the CIC designation




CISR | Certified Insurance Service Representative - The National Alliance  for Insurance Education and Research


The CISR designation is tangible proof of your commitment to a superior level of customer service - for your clients, as well as for your organization. Today’s organizations live and die by their customer service—so be great at what you do! If you are thinking about expanding your skills, only one program should be on your radar—CISR. Why? CISR courses are known for preparing front-line professionals to analyze risks, policies, forms, and claims data and communicate that understanding clearly to their clients, carriers, and colleagues.

Earning the Designation

Take the five CISR courses of your choice and pass the corresponding exams within three calendar years after you pass your first CISR exam.

Keeping the Designation

After earning your designation, no further examinations are required. To maintain your designation status, you are required to attend a CISR program annually or a CIC program bi-annually before the last day of your birthday month. 

Big I Arkansas's 2024 CISR Schedule:

  • Life & Health Essentials:   January 17, 2024
  • Commercial Casualty II:   February 13, 2024
  • Insuring Personal Residential Property:   March 12, 2024
  • Elements of Risk Management:   April 9, 2024
  • Commercial Casualty I:   May 15, 2024
  • Insuring Commercial Property:   June 4, 2024
  • Insuring Personal Auto Exposures:   July 16, 2024
  • Agency Operations:   August 15, 2024
  • Insuring Commercial Property:  September 24, 2024
  • Other Personal Lines Solutions:   October 8, 2024
  • Insuring Personal Residential Property:   November 12, 2024
  • Commercial Casualty I:   December 11, 2024

learn more about the CISR designation

Learn more about the National Alliance




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ALYSSA CHUNN, CISR

Director of Professional
Development 
501-255-3380
EMAIL ALYSSA